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Where it's Used
- - - Who uses us?
      
      Hallmaster is flexible enough to be used with any venue or organisation needing a system to manage your bookings and invoicing - here are some examples of where people are already benefiting from this robust and proven system.
      
      Local Authority
      
      Town Councils
      
      Borough Councils
      
      Parish Councils
      
      Religious Centres
      
      Churches
      
      Quaker Meeting Houses
      
      Local Business
      
      Function Suite
      
      Therapy Rooms
      
      Wellness Centres
      
      Studios
      
      Local Communities
      
      Village Halls
      
      Community Hubs
      
      Memorial Halls
      
      Scout/Guide HQ's
      
      Theatres
      
      Meeting Rooms
      
      Arts Centres
      
      British Legion
      
      Beach Huts
      
      Allotments
      
      Veteran Halls
      
      Sports Venues
      
      Clubhouses
      
      Pavilions
      
      Playing Fields
      
      Sports & Social Clubs
      
      Sports Courts/MUGA
      
      Golf Clubs
      
      Other Uses
      
      Mini Bus Hire
      
      Dog Walking
      
      Campsites
      
      Small Business Meetings
      
      Not Listed?
      You're not excluded!
      
      Just contact us as we get so many different venues and facilities being added all the time.
  - - Features
      
      Hallmaster offers a wealth of features, ready to be used for your venue. See below for
      
      Invoicing
      
      Accounting Software
      
      Online Payments
      
      Website Integration
      
      Heating Integration
      
      Door Access Integration
      
      Lighting Control
What it can do
- - - What it can do
      
      Hallmaster is more than booking software - it's a whole booking system.
      
      Booking
      
      Whether booking a space for a regular class or event, or a private meeting, give your customers a seamless and straightforward booking experience.
      
      Invoicing
      
      One-off invoices for one-off events or your monthly invoices for your regular customers done accurately in seconds.
      
      Accounting Software Integration
      
      Import your Hallmaster invoices into your own accounting software.
      QUICKBOOKS – XERO – SAGE – FREEAGENT – LIBERTY – CLEARBOOKS
      
      Online Payments
      
      Allow your customers to pay you directly and automatically send a receipt, confirm their booking and mark their invoice as paid.
      
      Website Integration
      
      Instantly get an availability calendar that will let your customers make a booking and to promote their event.
      
      Heating Integration
      
      Take control of the heating at your venue according to the event, date and time of the booking.
      
      Door Access Integration
      
      Allow your customers access to the relevant areas at your venue according to the date, time and location of their event.
      
      Lighting
      
      Lights out! No need to worry about the lights being left on when it can be managed automatically at the end of a hire.
  - - Case Studies
      
      Check out our featured case studies of people using Hallmaster.
      
      Gartmore Hall
      Learn More
      
      Croft Hall
      Learn More
Pricing
Case Studies
About
- - - About Hallmaster
      
      Used in 1500+ venues...and counting. Learn about us and why people use Hallmaster.
      
      About Hallmaster
      
      Used in 1500+ venues, and counting! Learn about us and why people use Hallmaster.
      
      About the free trial
      
      A 90-day free trial of Hallmaster is available for you to try. Providing full access to all our features!
      
      Arrange a demo
      
      Book a one-on-one demo on how Hallmaster can help you and your business today!
      
      Arrange a demo
      
      Want to learn more about Hallmaster.
      
      Click here to learn more
  - - Hallmaster accross the globe
      
      Hallmaster is used not only in the UK, but all over the world.
      
      Used in 3000 venues…and counting across 4 different continents and 9 countries, Hallmaster is the best in the business.
      
      Click here to visit Hallmaster.com
FAQs
Contact

General

11

*Can we try Hallmaster first?
*§ Can I talk to a real person in the UK when I contact Hallmaster?
*§ I’m not confident using a digital system – how difficult is Hallmaster to set up?
*Are there any limits in Hallmaster? (such as the number of customers or bookings etc?)
*I’m worried about putting so much personal data on an online system. How safe and secure is Hallmaster?
*Is there a setup fee?
*What hardware or equipment will I need?
*Do I need to download any software?
*When I sign up will I lose the data entered during my trial period?
*We are currently using a manual system i.e. email and a spreadsheet how will Hallmaster help us.
*We are currently using a paper diary how can Hallmaster help us?

Admin

4

*What if we have more than one administrator at our venue?
*Is there a limit on the number of rooms/spaces we can add?
*Can we use Hallmaster to manage external spaces i.e. football/sports pitches?
*Can I change what the automatic emails say?

Customers

5

*What if our customers don’t use a computer? Can we still take their bookings?
*Customer with no email address. What if a customer doesn’t have an email address?
*Will a customer’s information be made public once they make a booking?
*Can I apply different charges to different customers? How flexible is this?
*Can a customer request changes to their booking?

Invoicing

7

*Can I customise my invoices?
*Can we invoice for deposits?
*Can I invoice multiple bookings at once?
*Can I download my invoice data?
*Can I raise an invoice after a booking has already happened?
*Can I view and download an invoice I’ve already sent?
*Is invoicing included in my Hallmaster subscription?

Bookings

12

*How do our customers know if a hall is available for booking?
*Can I add my Hire Agreement or Terms and Conditions to the booking form?
*Can I add my own questions or fields to the booking form?
*Can bookings be made public, private, etc in the calendar?
*Can a regular customer set up repeating bookings or a series of regular bookings?
*How can a booking be cancelled or deleted?
*Can we print off a list of bookings for this coming week or month?
*Can we use Hallmaster without a website?
*Can we use Hallmaster but not allow the public to book directly?
*Can we add buffers between our bookings?
*Can an administrator take telephone bookings?
*How does a customer know that their booking has been confirmed?

Reports

3

*Can I export venue data for my records?
*Can I see a report of all my venue’s income?
*Can I create customised reports?

Billing

8

*Can we take online payments through Hallmaster?
*Can we issue receipts for payments?
*Can we use our PayPal, Stripe or Square accounts to take payments through Hallmaster?
*Can we still take BACS or Cash Payments?
*Does Hallmaster take a commission for customer payments?
*We want to take PayPal, Stripe, or Square payments – are these accounts easy to set up?
*We want to integrate our PayPal, Stripe, or Square accounts with Hallmaster – can you help us set this up?
*What if we don’t take online payments?

Free Trial

7

*Can we try Hallmaster first?
*How long is the free trial?
*How do we get started?
*How long does it take to set the trial up?
*What is included in the free trial?
*What support do you provide?
*If I start a free trial and then decide to sign up to Hallmaster do I have to enter the information again?

Hallmaster Licence

12

*Do you automatically charge for a Licence at the end of the 90 Free Trial?
*How do I know when to pay for my Licence?
*Where do I pay for my Licence, as I would like to continue using Hallmaster after my Trial Ends.
*What methods of Payment do you take?
*What if I want to make changes to my subscription?
*How does the Treasurer pay the invoice if they are not an Administrator?
*I have just finished our Trial, but haven’t had time to evaluate it properly can I extend it again?
*Our Licence is due to expire what happens? As I haven’t made a payment in time so can you extend it again until payment?
*My Company/Council needs a purchase order on the invoice can you provide this?
*My Council/Venue only sets payments up once a month, what should I do?
*I am a member of an Association that Hallmaster is in Partnership with how do I receive my discount code off the Annual Licence?
*I have just paid for our Licence, but also the Treasurer did too, what can I do?

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Hallmaster Licence
*I have just paid for our Licence, but also the Treasurer did too, what can I do?

*I have just paid for our Licence, but also the Treasurer did too, what can I do?

Please contact us at accounts@hallmaster.co.uk within 14 days of the double payment happening.

Hallmaster will then refund you the extra payment less an Admin fee back to your original method of payment.

Is this article helpful? Let us know your feedbacks:

Kingsbridge Business Park, Wareham Road, Poole, Dorset, BH16 6JL

01929 509 846
(mon - fri 9am to 5pm)

info@hallmaster.co.uk

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